If you have a lacquered luggage rack.
To protect your lacquered finish place the luggage rack away from direct sunlight. Apply a good furniture wax or polish, initially twice a month, thereafter once a month. Apply sufficient to thinly cover the surface. As it dries (becomes dull) buff with a clean cloth until a beautiful sheen is achieved. Between waxings, keep the finish clean with a soft cloth or duster, and buff without wax.
If you have an oiled luggage rack.
Your oiled African Touch luggage rack receives three applications of Satinwood 28 Base oil prior to delivery. Our outlets carry stock, or you can find it in most hardware shops in South Africa. We recommend you do one application on installation of the furniture. From time to time you will need to re-apply the oil. If the furniture is used outdoors, please do the re-application every 3 months. When in doubt, re-apply when the finish looks faded or dry. The recommended application procedure is as follows:
- Wipe surface down with a clean cotton cloth lightly moistened with mineral turpentine. (Ensure that all surfaces are completely dry and clean before proceeding with the next step)
- Use a clean cotton cloth or soft bristled brush dipped in the oil and apply in light, short strokes, ensuring thorough and even distribution of the oil.
- Leave the oil on the furniture for at least 1 to 2 hours (but not more than 24 hours), to allow absorption into the wood.
- Use a clean cotton cloth and wipe off all excess liquid to leave a natural smooth finish.
- Allow to dry for approximately 24 hours.
If the surface of your furniture becomes a bit grimy over time it can be very effectively cleaned with Deckwash from Timberlife. Apply with a clean cloth. Work in well over the total surface and wipe off all excess liquid.
If a wet glass or similar is left on the surface it may leave a watermark. In this case please wipe the water off as soon as possible, and if necessary apply some more Satinwood 28 base. If the mark is still slightly visible you can rub with a little baking soda mixed with an equal part of water, wipe off with a damp cloth and re-apply the oil.
When you make your enquiry we will discuss delivery options with you.
Camps and lodges:
For camps and lodges in Southern Africa we can quote on delivery
with our transport or you may arrange collection.
For East Africa and beyond it is often more convenient for us to
quote containerised freight for large orders and air freight to nearest
airport for smaller orders.
International Orders:
Certain knock down products can be delivered by courier direct to you.
Slightly cheaper is to organise air freight to your nearest airport.
For large orders we can quote containerised delivery by sea.
Smaller orders in Southern Africa:
We will quote for delivery by courier or our transport depending on your location.
Payment.
For orders to Africa, Europe, Australia, and North America we provide a
Certificate of Origin so that duty is not payable in your country of destination.
Orders supplied from stock we request payment in full when the order is placed.
For products made to order we request a 50% deposit on order
with the balance paid on completion.
At The African Touch we build with timber harvested from natural forests. The charm of this material is that no two pieces are exactly the same in colour, character or grain, and they will contain natural imperfections such as knots, stress cracks and so on that enhance their authenticity and attractiveness.
Solid wood naturally oxidises and darkens with age. Zambezi teak in particular will change from a beautiful light honey brown to a darker rich red brown on exposure to light. This is a natural process so the product you receive will certainly change colour with time and may not look exactly the same as products in brochures or on our web sites.
We give a 1 year warranty against construction and material flaws for your slatted luggage rack. Naturally, any miss handling or inappropriate use of the product will invalidate the warranty. The African Touch will not in any circumstances be liable for any claim which falls outside the scope of our warranty or for any consequential damages whatsoever.
We offer 10% discount for orders of 10 or more luggage racks and to Professional designers and decorators. Please contact us to arrange your discount.
Delivery and payments
When you make your enquiry we will discuss delivery options with you.
Southern Africa
Our Southern Africa Rand pricing excludes delivery.
Camps and Lodges:
For camps and lodges in Southern Africa we can quote on delivery with our logistics partners or you may arrange collection from one of our showrooms.
Individual orders:
We will quote for door to door delivery by courier or our transport depending on your location or you may arrange collection from one of our showrooms.
International Orders:
Our International US dollar pricing includes door to door delivery to most destinations.
Should there be additional charges for remote delivery this will be communicated to you at the time of final quotation.
Depending on your location, duties and clearance fees into your country may apply and will be communicated to you by the shipping company or their local agent at the time of goods arrival.
For orders to Africa, Europe, Australia, and North America we provide a
Certificate of Origin so that duty is not payable in your country of destination.
Payment.
Orders supplied from stock we request payment in full when the order is placed.
For products made to order we request a 50% deposit on order
with the balance paid on completion.