To protect the lacquered finish of your Bwindi bed please place it away from direct sunlight. Apply a good furniture wax or polish, initially twice a month, thereafter once a month. Apply sufficient to thinly cover the surface. As it dries (becomes dull) buff with a clean cloth until a beautiful sheen is achieved. Between waxings, keep the finish clean with a soft cloth or duster, and buff without wax.
When you make your enquiry we will discuss delivery options with you.
Camps and lodges:
For camps and lodges in Southern Africa we can quote on delivery
with our transport or you may arrange collection.
For East Africa and beyond it is often more convenient for us to
quote containerised freight for large orders and air freight to nearest
airport for smaller orders.
International Orders:
Certain knock down products can be delivered by courier direct to you.
Slightly cheaper is to organise air freight to your nearest airport.
For large orders we can quote containerised delivery by sea.
Smaller orders in Southern Africa:
We will quote for delivery by courier or our transport depending on your location.
Payment.
For orders to Africa, Europe, Australia, and North America we provide a
Certificate of Origin so that duty is not payable in your country of destination.
Orders supplied from stock we request payment in full when the order is placed.
For products made to order we request a 50% deposit on order
with the balance paid on completion.
We offer a 15 year warranty on your Bwindi bed for any flaws in construction or material (except natural imperfections such as knots, stress cracks etc.) Miss handling or inappropriate use of the product will invalidate the warranty.
We will supply you with our suggested care and maintenance guidelines to ensure life-long enjoyment of your furniture. However we cannot be held responsible for repairing / replacing this product if you don’t follow these guidelines.
We build with timber harvested from natural forests. The charm of this material is that no two pieces are exactly the same in colour, character or grain, and they will contain natural imperfections such as knots, stress cracks and so on that enhance their authenticity and attractiveness. As a result no 2 pieces will ever be identical and products may have natural imperfections. However, these will never be allowed to compromise the quality of construction of your piece.
The African Touch will not in any circumstances be liable for any claim which falls outside the scope of our warranty or for any consequential damages whatsoever.
We offer 10% discount for orders of 10 or more beds. Please contact us to arrange your discount.
When you make your enquiry we will discuss delivery options with you.
Southern Africa
Our Southern Africa Rand pricing excludes delivery.
Camps and Lodges:
For camps and lodges in Southern Africa we can quote on delivery with our logistics partners or you may arrange collection from one of our showrooms.
Individual orders:
We will quote for door to door delivery by courier or our transport depending on your location or you may arrange collection from one of our showrooms.
International Orders:
Our International US dollar pricing includes door to door delivery to most destinations.
Should there be additional charges for remote delivery this will be communicated to you at the time of final quotation.
Depending on your location, duties and clearance fees into your country may apply and will be communicated to you by the shipping company or their local agent at the time of goods arrival.
For orders to Africa, Europe, Australia, and North America we provide a
Certificate of Origin so that duty is not payable in your country of destination.
Payment.
Orders supplied from stock we request payment in full when the order is placed.
For products made to order we request a 50% deposit on order
with the balance paid on completion.
MORNETTE SCOTT-RIDDELL –
Hi Rich,
Sorry this is late, but just wanted to say a big thank you to you and your team for getting the headboard to us so promptly.
Kind Regards, Morn.