Leather covers.
To protect and nourish your leather covers, we carry The African Touch Leather Food stocks in our outlets.
Firstly clean the leather with a damp cloth. Leather Food should always be applied using a lint free cloth, a natural or synthetic sponge using an even circular motion. Drying is temperature related but the cream generally dries in a couple of minutes after which it can be buffed with a polish brush or soft cloth. It will renovate and provide an elegant lustre. It also provides a good degree of water resistance.
Timber Frame
To protect your lacquered timber frame place furniture away from direct sunlight (this will also protect the leather). Apply a good furniture wax or polish, initially twice a month, thereafter once a month. Apply sufficient to thinly cover the surface. As it dries (becomes dull) buff with a clean cloth until a beautiful sheen is achieved. Between waxings, keep the finish clean with a soft cloth or duster, and buff without wax.
When you make your enquiry we will discuss delivery options with you.
Camps and lodges:
For camps and lodges in Southern Africa we can quote on delivery
with our transport or you may arrange collection.
For East Africa and beyond it is often more convenient for us to
quote containerised freight for large orders and air freight to nearest
airport for smaller orders.
International Orders:
Certain knock down products can be delivered by courier direct to you.
Slightly cheaper is to organise air freight to your nearest airport.
For large orders we can quote containerised delivery by sea.
Smaller orders in Southern Africa:
We will quote for delivery by courier or our transport depending on your location.
Payment.
For orders to Africa, Europe, Australia, and North America we provide a
Certificate of Origin so that duty is not payable in your country of destination.
Orders supplied from stock we request payment in full when the order is placed.
For products made to order we request a 50% deposit on order
with the balance paid on completion.
We cannot offer a warrantee on chairs except for defects in material and workmanship that affect the integrity of the chair under normal use and weight limits. The reason for this is that chairs can be subject to huge stresses (such as when a heavy person rocks back on the back legs) that are impossible to compensate for in the construction of the chair without compromising on the design appeal.
We build with timber harvested from natural forests. The charm of this material is that no two pieces are exactly the same in colour, character or grain, and they will contain natural imperfections such as knots, stress cracks and so on that enhance their authenticity and attractiveness. As a result no 2 pieces will ever be identical and products may have natural imperfections. However, these will never be allowed to compromise the quality of construction of your piece.
The African Touch will not in any circumstances be liable for any claim which falls outside the scope of our warranty or for any consequential damages whatsoever.
We offer 10% discount for orders of 10 or more Okavango Chairs, and to Professional designers and decorators. The discount will automatically show on your quote request.
Delivery and payments
When you make your enquiry we will discuss delivery options with you.
Southern Africa
Our Southern Africa Rand pricing excludes delivery.
Camps and Lodges:
For camps and lodges in Southern Africa we can quote on delivery with our logistics partners or you may arrange collection from one of our showrooms.
Individual orders:
We will quote for door to door delivery by courier or our transport depending on your location or you may arrange collection from one of our showrooms.
International Orders:
Our International US dollar pricing includes door to door delivery to most destinations.
Should there be additional charges for remote delivery this will be communicated to you at the time of final quotation.
Depending on your location, duties and clearance fees into your country may apply and will be communicated to you by the shipping company or their local agent at the time of goods arrival.
For orders to Africa, Europe, Australia, and North America we provide a
Certificate of Origin so that duty is not payable in your country of destination.
Payment.
Orders supplied from stock we request payment in full when the order is placed.
For products made to order we request a 50% deposit on order
with the balance paid on completion.
